Enlarge / Microsoft's 11th-edition Surface Pro, as exploded by iFixit. Despite adhesive holding in the screen and the fact that you need to remove the heatsink to get at the battery, it's still much more repairable than past Surfaces or competing tablets. (credit: iFixit)

For a long time, Microsoft's Surface hardware was difficult-to-impossible to open and repair, and devices as recent as 2019's Surface Pro 7 still managed a repairability score of just 1 out of 10 on iFixit's scale. 2017's original Surface Laptop needed to be physically sliced apart to access its internals, making it essentially impossible to try to fix the machine without destroying it.

But in recent years, partly due to pressure from shareholders and others, Microsoft has made an earnest effort to improve the repairability of its devices. The company has published detailed repair manuals and videos and has made changes to its hardware designs over the years to make it easier to open them without breaking them and easier to replace parts once you’re inside. Microsoft also sells some first-party parts for repairs, though not every part from every Surface is available, and Microsoft and iFixit have partnered to offer other parts as well.

Now, iFixit has torn apart the most recent Snapdragon X-powered Surface Pro and Surface Laptop devices and has mostly high praise for both devices in its preliminary teardown video. Both devices earn an 8 out of 10 on iFixit's repairability scale, thanks to Microsoft's first-party service manuals, the relative ease with which both devices can be opened, and clearly labeled internal components.

Enlarge (credit: Microsoft)

For the vast majority of compatible PCs, Microsoft’s Windows 11 24H2 update still isn’t officially available as anything other than a preview (a revised version of the update is available to Windows Insiders again after briefly being pulled early last week). But Microsoft and most of the other big PC companies are releasing their first wave of Copilot+ PCs with Snapdragon X-series chips in them today, and those PCs are all shipping with the 24H2 update already installed.

For now, this means a bifurcated Windows 11 install base: one (the vast majority) that’s still mostly on version 23H2 and one (a tiny, Arm-powered minority) that’s running 24H2.

Although Microsoft hasn’t been specific about its release plans for Windows 11 24H2 to the wider user base, most PCs should still start getting the update later this fall. The Copilot+ parts won’t run on those current PCs, but they’ll still get new features and benefit from Microsoft’s work on the operating system’s underpinnings.

Enlarge / Recall is part of Microsoft's Copilot+ PC program. (credit: Microsoft)

Microsoft will be delaying its controversial Recall feature again, according to an updated blog post by Windows and Devices VP Pavan Davuluri. And when the feature does return "in the coming weeks," Davuluri writes, it will be as a preview available to PCs in the Windows Insider Program, the same public testing and validation pipeline that all other Windows features usually go through before being released to the general populace.

Recall is a new Windows 11 AI feature that will be available on PCs that meet the company's requirements for its "Copilot+ PC" program. Copilot+ PCs need at least 16GB of RAM, 256GB of storage, and a neural processing unit (NPU) capable of at least 40 trillion operations per second (TOPS). The first (and for a few months, only) PCs that will meet this requirement are all using Qualcomm's Snapdragon X Plus and X Elite Arm chips, with compatible Intel and AMD processors following later this year. Copilot+ PCs ship with other generative AI features, too, but Recall's widely publicized security problems have sucked most of the oxygen out of the room so far.

The Windows Insider preview of Recall will still require a PC that meets the Copilot+ requirements, though third-party scripts may be able to turn on Recall for PCs without the necessary hardware. We'll know more when Recall makes its reappearance.