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How to Clean Up Your Bluesky Feed

18 June 2024 at 12:03

In our recent comparison of Mastodon, Bluesky, and Threads, we detail a few of the ways the similar-at-a-glance microblogging social networks differ, and one of the main distinctions is how much control you have over what you see as a user. We’ve detailed how to get your Mastodon feed into shape before, and now it’s time to clean up your Bluesky feed. We’ll do this mostly through its moderation tools.

Currently, Bluesky is mostly a single experience that operates on one set of flagship services operated by the Bluesky corporation. As the AT Protocol expands and decentralizes, so will the variety of moderation and custom algorithmic feed options. But for the time being, we have Bluesky.

Bluesky’s current moderation filters operate on two levels: the default options built in the Bluesky app, and community created filters called “labelers”. The company’s default system includes options and company labelers which hide the sorts of things we’re all used to having restricted on social networks, like spam or adult content. It also includes defaults to hiding other categories like engagement farming and certain extremist views. Community options use Bluesky’s own moderation tool, Ozone, and are built exactly the same system as the company’s default ones; the only difference is which ones are built into the app. All this choice ends up being both powerful and overwhelming. So let’s walk through how to use it to make your Bluesky experience as good as possible.

Familiarize Yourself with Bluesky’s Moderation Tools

Bluesky offers several ways to control what appears in your feed: labeling and curation tools to hide (or warn about) the content of a post, and tools to block accounts from your feed entirely. Let’s start with customizing the content you see.

Get to Know Bluesky’s Built-In Settings

By default, Bluesky offers a basic moderation tool that allows you to show, hide, or warn about a range of content related to everything from topics like self-harm, extremist views, or intolerance, to more traditional content moderation like security concerns, scams, or inauthentic accounts.

This build-your-own filter approach is different from other social networks, which tend to control moderation on a platform level, leaving little up to the end user. This gives you control over what you see in your feed, but it’s also overwhelming to wrap your head around. We suggest popping into the moderation screen to see how it’s set up, and tweak any options you’d like:

Tap > Settings > Moderation > Bluesky Moderation Service to get to the settings. You can choose from three display options for each type of post: off (you’ll see it), warn (you’ll get a warning before you can view the post), or hide (you won’t see the post at all).

There’s no way currently to entirely opt out of Bluesky’s defaults, though the company does note that any separate client app (i.e., not the official Bluesky app) can set up its own rules. However, you can subscribe to custom label sets to layer on top of the Bluesky defaults. These labels are similar to the Block Together tool formerly supported by Twitter, and allow individual users or communities to create their own moderation filters. As with the default moderation options, you can choose to have anything that gets labeled hidden or see a warning if it’s flagged. These custom services can include all sorts of highly specific labels, like whether an image is suspected to be made with AI, includes content that may trigger phobias (like spiders), and more. There’s currently no way to easily search for these labeling services, but Bluesky notes a few here, and there’s a broad list here.

To enable one of these, search for the account name of a labeler, like “@xblock.aendra.dev” and then subscribe to it. Once you subscribe, you can toggle any labeling filters the account offers. If you decide you no longer want to use the service or you want to change the settings, you can do so on the same moderation page noted above.

Build Your Own Mute and Block Lists (or Subscribe to Others)

Custom moderation and labels don’t replace one of the most common tools in all of social media: the ability to block accounts entirely. Here, Bluesky offers something new with the old, though. Not only can you block and mute users, you can also subscribe to block lists published by other users, similar to tools like Block Party.

To mute or block someone, tap their user profile picture to get to their profile, then the three-dot icon, then choose to “Mute Account,” which makes it so they don’t appear in your feed, but they can still see yours, or “Block Account,” which makes it so they don’t appear in your feed and they can’t view yours. Note that a list of your Muted accounts is private, but your Blocked accounts are public. Anyone can see who you’ve blocked, but not who you’ve muted.

You can also use built-in algorithmic tools like muting specific words or phrases. Tap > Settings > Moderation and then tap “Mute words & tags.” Type in any word or phrase you want to mute, select whether to mute it if it appears “text & tags” or just in “tags only,” and then it’ll be hidden from your feed.

Users can also experiment with more elaborate algorithmic curation options, such as using tools like Blacksky to completely reshape your feed.

If all this manual work makes you tired, then mute lists might be the answer. These are curated lists made by other Bluesky users that mass mute accounts. These mute lists, unlike muted accounts, are public, though, so keep that in mind before you create or sign up for one.

As with community run moderation services, there’s not currently a great way to search for these lists. To sign up for mute list you’ll need to know the username of someone who has created a block or mute list that you want to use. Search for their profile, tap the “Lists” option from their profile page, tap the list you’re interested in, then “Subscribe.” Confusingly, from this screen, a “List” can be a feed you subscribe to of posts you want to see (like if someone made a list of “people who work at EFF,”) or a block or mute list. If it's referred to as a “user list” and has the option to “Pin to home,” then it’s a feed you can follow, otherwise it’s a mute or block list.

Clean Up Your Timeline

Is there some strange design decision in the app that makes you question why you use it? Perhaps you hate seeing reposts? Bluesky offers a few ways to choose how information is displayed in the app that can make it easier to use. These are essentially custom algorithms, which Bluesky calls “Feeds,” that filter and focus your content however you want.

Subscribe to (or Build Your Own) Custom Feeds

Unlike most social networks, Bluesky gives you control over the algorithm that displays content. By default, you’ll get a chronological feed, but you can pick and choose from other options using custom feeds. These let you tinker with your feed, create entirely new ones, and more. Custom feeds make it so you can look at a feed of very specific types of posts, like only mutuals (people who also follow you back), quiet posters (people who don’t post much), news organizations, or just photos of cats. Here, unlike with some of the other custom tools, Bluesky does at least provide a way to search for feeds to use.

Tap > Settings > Feeds. You’ll find a list of your current feeds here, and if you scroll down you’ll find a search bar to look for new ones. These can be as broad as “Posters in Japan,” to as focused as “Posts about Taylor Swift.” Once you pick a few, these custom feeds will appear at the top of your main timeline. If you ever want to rearrange what order these appear in, head back to the Feeds page, then tap the gear icon in the top-right to get to a screen where you can change the order. If you’re still struggling to find useful feeds, this search engine might help.

Customize How Replies Work, and Other Little Things in Your Feed

Bluesky has one last trick to making it a little nicer to use than other social networks, and that’s the amount of control you get over your main “following” feed. From your feed, tap the controls icon in the top right to get to the “Following Feed Preferences” page.

Here, you can do everything from hide replies to controlling what replies you do see (like only seeing replies to posts from people you follow, or only for posts with more than two replies). You can also hide reposts and quote posts, and even allow for posts from some of your custom feeds to get injected into your main feed. For example, if you enable the “Show Posts from My Feeds” option and you have subscribed to “Quiet Posters,” you’ll occasionally get a post from someone you follow outside of a strictly chronological time.

Final bonus tip: enable two-factor authentication: Bluesky rolled out email-based two-factor authentication well after many people signed up. If you’ve never looked at your settings, you probably never noticed this was offered. We suggest you turn it on to better secure your account. Head to > Settings, then scroll down to “Require email code to log into your account,” and enable it.

Phew, if that all felt a little overwhelming, that’s because it is. Sure, many people can sign up for Bluesky and never touch any of this stuff, but for those who want a safe, customizable experience, the whole thing feels a bit too crunchy in its current state. And while this sort of empowerment for users, which gives so many levers to control the content, is great, it’s also a lot. The good news is that Bluesky’s defaults are currently good enough to get started. But one of the benefits of community-based moderation like we see on Mastodon or certain Subreddits, is that volunteers do a lot of this heavy lifting for everyone. AT Protocol is still new however, and perhaps as more developers shape its future through new tools and services, these difficulties will be eased.

Surveillance Defense for Campus Protests

The recent wave of protests calling for peace in Palestine have been met with unwarranted and aggressive suppression from law enforcement, universities, and other bad actors. It’s clear that the changing role of surveillance on college campuses exacerbates the dangers faced by all of the communities colleges are meant to support, and only serves to suppress lawful speech. These harmful practices must come to an end, and until they do, activists should take precautions to protect themselves and their communities. There are no easy or universal answers, but here we outline some common considerations to help guide campus activists.

Protest Pocket Guide

How We Got Here

Over the past decade, many campuses have been building up their surveillance arsenal and inviting a greater police presence on campus. EFF and fellow privacy and speech advocates have been clear that this is a dangerous trend that chills free expression and makes students feel less safe, while fostering an adversarial and distrustful relationship with the administration.

Many tools used on campuses overlap with the street-level surveillance used by law enforcement, but universities are in a unique position of power over students being monitored. For students, universities are not just their school, but often their home, employer, healthcare provider, visa sponsor, place of worship, and much more. This reliance heightens the risks imposed by surveillance, and brings it into potentially every aspect of students’ lives.

Putting together a security plan is an essential first step to protect yourself from surveillance.

EFF has also been clear for years: as campuses build up their surveillance capabilities in the name of safety, they chill speech and foster a more adversarial relationship between students and the administration. Yet, this expansion has continued in recent years, especially after the COVID-19 lockdowns.

This came to a head in April, when groups across the U.S. pressured their universities to disclose and divest their financial interest in companies doing business in Israel and weapons manufacturers, and to distance themselves from ties to the defense industry. These protests echo similar campus divestment campaigns against the prison industry in 2015, and the campaign against apartheid South Africa in the 1980s. However, the current divestment movement has been met with disroportionate suppression and unprecedented digital surveillance from many universities.

This guide is written with those involved in protests in mind. Student journalists covering protests may also face digital threats and can refer to our previous guide to journalists covering protests.

Campus Security Planning

Putting together a security plan is an essential first step to protect yourself from surveillance. You can’t protect all information from everyone, and as a practical matter you probably wouldn’t want to. Instead, you want to identify what information is sensitive and who should and shouldn’t have access to it.

That means this plan will be very specific to your context and your own tolerance of risk from physical and psychological harm. For a more general walkthrough you can check out our Security Plan article on Surveillance Self-Defense. Here, we will walk through this process with prevalent concerns from current campus protests.

What do I want to protect?

Current university protests are a rapid and decentralized response to what the UN International Court of Justice ruled as a plausible case of genocide in Gaza, and to the reported humanitarian crisis in occupied East Jerusalem and the West Bank. Such movements will need to focus on secure communication, immediate safety at protests, and protection from collected data being used for retaliation—either at protests themselves or on social media.

At a protest, a mix of visible and invisible surveillance may be used to identify protesters. This can include administrators or law enforcement simply attending and keeping notes of what is said, but often digital recordings can make that same approach less plainly visible. This doesn't just include video and audio recordings—protesters may also be subject to tracking methods like face recognition technology and location tracking from their phone, school ID usage, or other sensors. So here, you want to be mindful of anything you say or anything on your person, which can reveal your identity or role in the protest, or those of fellow protestors.

This may also be paired with online surveillance. The university or police may monitor activity on social media, even joining private or closed groups to gather information. Of course, any services hosted by the university, such as email or WiFi networks, can also be monitored for activity. Again, taking care of what information is shared with whom is essential, including carefully separating public information (like the time of a rally) and private information (like your location when attending). Also keep in mind how what you say publicly, even in a moment of frustration, may be used to draw negative attention to yourself and undermine the cause.

However, many people may strategically use their position and identity publicly to lend credibility to a movement, such as a prominent author or alumnus. In doing so they should be mindful of those around them in more vulnerable positions.

Who do I want to protect it from?

Divestment challenges the financial underpinning of many institutions in higher education. The most immediate adversaries are clear: the university being pressured and the institutions being targeted for divestment.

However, many schools are escalating by inviting police on campus, sometimes as support for their existing campus police, making them yet another potential adversary. Pro-Palestine protests have drawn attention from some federal agencies, meaning law enforcement will inevitably be a potential surveillance adversary even when not invited by universities.

With any sensitive political issue, there are also people who will oppose your position. Others at the protest can escalate threats to safety, or try to intimidate and discredit those they disagree with. Private actors, whether individuals or groups, can weaponize surveillance tools available to consumers online or at a protest, even if it is as simple as video recording and doxxing attendees.

How bad are the consequences if I fail?

Failing to protect information can have a range of consequences that will depend on the institution and local law enforcement’s response. Some schools defused campus protests by agreeing to enter talks with protesters. Others opted to escalate tensions by having police dismantle encampments and having participants suspended, expelled, or arrested. Such disproportionate disciplinary actions put students at risk in myriad ways, depending how they relied on the institution. The extent to which institutions will attempt to chill speech with surveillance will vary, but unlike direct physical disruption, surveillance tools may be used with less hesitation.

The safest bet is to lock your devices with a pin or password, turn off biometric unlocks such as face or fingerprint, and say nothing but to assert your rights.

All interactions with law enforcement carry some risk, and will differ based on your identity and history of police interactions. This risk can be mitigated by knowing your rights and limiting your communication with police unless in the presence of an attorney. 

How likely is it that I will need to protect it?

Disproportionate disciplinary actions will often coincide with and be preceded by some form of surveillance. Even schools that are more accommodating of peace protests may engage in some level of monitoring, particularly schools that have already adopted surveillance tech. School devices, services, and networks are also easy targets, so try to use alternatives to these when possible. Stick to using personal devices and not university-administered ones for sensitive information, and adopt tools to limit monitoring, like Tor. Even banal systems like campus ID cards, presence monitors, class attendance monitoring, and wifi access points can create a record of student locations or tip off schools to people congregating. Online surveillance is also easy to implement by simply joining groups on social media, or even adopting commercial social media monitoring tools.

Schools that invite a police presence make their students and workers subject to the current practices of local law enforcement. Our resource, the Atlas of Surveillance, gives an idea of what technology local law enforcement is capable of using, and our Street-Level Surveillance hub breaks down the capabilities of each device. But other factors, like how well-resourced local law enforcement is, will determine the scale of the response. For example, if local law enforcement already have social media monitoring programs, they may use them on protesters at the request of the university.

Bad actors not directly affiliated with the university or law enforcement may be the most difficult factor to anticipate. These threats can arise from people who are physically present, such as onlookers or counter-protesters, and individuals who are offsite. Information about protesters can be turned against them for purposes of surveillance, harassment, or doxxing. Taking measures found in this guide will also be useful to protect yourself from this potentiality.

Finally, don’t confuse your rights with your safety. Even if you are in a context where assembly is legal and surveillance and suppression is not, be prepared for it to happen anyway. Legal protections are retrospective, so for your own safety, be prepared for adversaries willing to overstep these protections.

How much trouble am I willing to go through to try to prevent potential consequences?

There is no perfect answer to this question, and every individual protester has their own risks and considerations. In setting this boundary, it is important to communicate it with others and find workable solutions that meet people where they’re at. Being open and judgment-free in these discussions make the movement being built more consensual and less prone to abuses.  Centering consent in organizing can also help weed out bad actors in your own camp who will raise the risk for all who participate, deliberately or not.

Keep in mind that nearly any electronic device you own can be used to track you, but there are a few steps you can take to make that data collection more difficult. 

Sometimes a surveillance self-defense tactic will invite new threats. Some universities and governments have been so eager to get images of protesters’ faces they have threatened criminal penalties on people wearing masks at gatherings. These new potential charges must now need to be weighed against the potential harms of face recognition technology, doxxing, and retribution someone may face by exposing their face.

Privacy is also a team sport. Investing a lot of energy in only your own personal surveillance defense may have diminishing returns, but making an effort to educate peers and adjust the norms of the movement puts less work on any one person has a potentially greater impact. Sharing resources in this post and the surveillance self-defense guides, and hosting your own workshops with the security education companion, are good first steps.

Who are my allies?

Cast a wide net of support; many members of faculty and staff may be able to provide forms of support to students, like institutional knowledge about school policies. Many school alumni are also invested in the reputation of their alma mater, and can bring outside knowledge and resources.

A number of non-profit organizations can also support protesters who face risks on campus. For example, many campus bail funds have been set up to support arrested protesters. The National Lawyers Guild has chapters across the U.S. that can offer Know Your Rights training and provide and train people to become legal observers (people who document a protest so that there is a clear legal record of civil liberties’ infringements should protesters face prosecution).

Many local solidarity groups may also be able to help provide trainings, street medics, and jail support. Many groups in EFF’s grassroots network, the Electronic Frontier Alliance, also offer free digital rights training and consultations.

Finally, EFF can help victims of surveillance directly when they email info@eff.org or Signal 510-243-8020. Even when EFF cannot take on your case, we have a wide network of attorneys and cybersecurity researchers who can offer support.

Beyond preparing according to your security plan, preparing plans with networks of support outside of the protest is a good idea.

Tips and Resources

Keep in mind that nearly any electronic device you own can be used to track you, but there are a few steps you can take to make that data collection more difficult. To prevent tracking, your best option is to leave all your devices at home, but that’s not always possible, and makes communication and planning much more difficult. So, it’s useful to get an idea of what sorts of surveillance is feasible, and what you can do to prevent it. This is meant as a starting point, not a comprehensive summary of everything you may need to do or know:

Prepare yourself and your devices for protests

Our guide for attending a protest covers the basics for protecting your smartphone and laptop, as well as providing guidance on how to communicate and share information responsibly. We have a handy printable version available here, too, that makes it easy to share with others.

Beyond preparing according to your security plan, preparing plans with networks of support outside of the protest is a good idea. Tell friends or family when you plan to attend and leave, so that if there are arrests or harassment they can follow up to make sure you are safe. If there may be arrests, make sure to have the phone number of an attorney and possibly coordinate with a jail support group.

Protect your online accounts

Doxxing, when someone exposes information about you, is a tactic reportedly being used on some protesters. This information is often found in public places, like "people search" sites and social media. Being doxxed can be overwhelming and difficult to control in the moment, but you can take some steps to manage it or at least prepare yourself for what information is available. To get started, check out this guide that the New York Times created to train its journalists how to dox themselves, and Pen America's Online Harassment Field Manual

Compartmentalize

Being deliberate about how and where information is shared can limit the impact of any one breach of privacy. Online, this might look like using different accounts for different purposes or preferring smaller Signal chats, and offline it might mean being deliberate about with whom information is shared, and bringing “clean” devices (without sensitive information) to protests.

Be mindful of potential student surveillance tools 

It’s difficult to track what tools each campus is using to track protesters, but it’s possible that colleges are using the same tricks they’ve used for monitoring students in the past alongside surveillance tools often used by campus police. One good rule of thumb: if a device, software, or an online account was provided by the school (like an .edu email address or test-taking monitoring software), then the school may be able to access what you do on it. Likewise, remember that if you use a corporate or university-controlled tool without end-to-end encryption for communication or collaboration, like online documents or email, content may be shared by the corporation or university with law enforcement when compelled with a warrant. 

Know your rights if you’re arrested: 

Thousands of students, staff, faculty, and community members have been arrested, but it’s important to remember that the vast majority of the people who have participated in street and campus demonstrations have not been arrested nor taken into custody. Nevertheless, be careful and know what to do if you’re arrested.

The safest bet is to lock your devices with a pin or password, turn off biometric unlocks such as face or fingerprint, and say nothing but to assert your rights, for example, refusing consent to a search of your devices, bags, vehicles, or home. Law enforcement can lie and pressure arrestees into saying things that are later used against them, so waiting until you have a lawyer before speaking is always the right call.

Barring a warrant, law enforcement cannot compel you to unlock your devices or answer questions, beyond basic identification in some jurisdictions. Law enforcement may not respect your rights when they’re taking you into custody, but your lawyer and the courts can protect your rights later, especially if you assert them during the arrest and any time in custody.

How Political Campaigns Use Your Data to Target You

16 April 2024 at 15:49

Data about potential voters—who they are, where they are, and how to reach them—is an extremely valuable commodity during an election year. And while the right to a secret ballot is a cornerstone of the democratic process, your personal information is gathered, used, and sold along the way. It's not possible to fully shield yourself from all this data processing, but you can take steps to at least minimize and understand it.

Political campaigns use the same invasive tricks that behavioral ads do—pulling in data from a variety of sources online to create a profile—so they can target you. Your digital trail is a critical tool for campaigns, but the process starts in the real world, where longstanding techniques to collect data about you can be useful indicators of how you'll vote. This starts with voter records.

Your IRL Voting Trail Is Still Valuable

Politicians have long had access to public data, like voter registration, party registration, address, and participation information (whether or not a voter voted, not who they voted for). Online access to such records has made them easier to get in some states, with unintended consequences, like doxing.

Campaigns can purchase this voter information from most states. These records provide a rough idea of whether that person will vote or not, and—if they're registered to a particular party—who they might lean toward voting for. Campaigns use this to put every voter into broad categories, like "supporter," "non-supporter," or "undecided." Campaigns gather such information at in-person events, too, like door-knocking and rallies, where you might sign up for emails or phone calls.

Campaigns also share information about you with other campaigns, so if you register with a candidate one year, it's likely that information goes to another in the future. For example, the website for Adam’s Schiff’s campaign to serve as U.S. Senator from California has a privacy policy with this line under “Sharing of Information”:

With organizations, candidates, campaigns, groups, or causes that we believe have similar political viewpoints, principles, or objectives or share similar goals and with organizations that facilitate communications and information sharing among such groups

Similar language can be found on other campaign sites, including those for Elizabeth Warren and Ted Cruz. These candidate lists are valuable, and are often shared within the national party. In 2017, the Hillary Clinton campaign gave its email list to the Democratic National Committee, a contribution valued at $3.5 million.

If you live in a state with citizen initiative ballot measures, data collected from signature sheets might be shared or used as well. Signing a petition doesn't necessarily mean you support the proposed ballot measure—it's just saying you think it deserves to be put on the ballot. But in most states, these signature pages will remain a part of the public record, and the information you provide may get used for mailings or other targeted political ads. 

How Those Voter Records, and Much More, Lead to Targeted Digital Ads

All that real world information is just one part of the puzzle these days. Political campaigns tap into the same intrusive adtech tracking systems used to deliver online behavioral ads. We saw a glimpse into how this worked after the Cambridge Analytica scandal, and the system has only grown since then.

Specific details are often a mystery, as a political advertising profile may be created by combining disparate information—from consumer scoring data brokers like Acxiom or Experian, smartphone data, and publicly available voter information—into a jumble of data points that’s often hard to trace in any meaningful way. A simplified version of the whole process might go something like this:

  1. A campaign starts with its voter list, which includes names, addresses, and party affiliation. It may have purchased this from the state or its own national committee, or collected some of it for itself through a website or app.
  2. The campaign then turns to a data broker to enhance this list with consumer information. The data broker combines the voter list with its own data, then creates a behavioral profile using inferences based on your shopping, hobbies, demographics, and more. The campaign looks this all over, then chooses some categories of people it thinks will be receptive to its messages in its various targeted ads.
  3. Finally, the campaign turns to an ad targeting company to get the ad on your device. Some ad companies might use an IP address to target the ad to you. As The Markup revealed, other companies might target you based on your phone's location, which is particularly useful in reaching voters not in the campaign's files. 

In 2020, Open Secrets found political groups paid 37 different data brokers at least $23 million for access to services or data. These data brokers collect information from browser cookies, web beacons, mobile phones, social media platforms, and more. They found that some companies specialize in more general data, while others, like i360, TargetSmart, and Grassroots Analytics, focus on data useful to campaigns or advocacy.

screenshot of spreadsheet with categories, "Qanon, Rightwing Militias, Right to Repair, Inflation Fault, Electric Vehicle Buyer, Climate Change, and Amazon Worker Treatment"

A sample of some categories and inferences in a political data broker file that we received through a CCPA request shows the wide variety of assumptions these companies may make.

These political data brokers make a lot of promises to campaigns. TargetSmart claims to have 171 million highly accurate cell phone numbers, and i360 claims to have data on 220 million voters. They also tend to offer specialized campaign categories that go beyond the offerings of consumer-focused data brokers. Check out data broker L2’s “National Models & Predictive Analytics” page, which breaks down interests, demographics, and political ideology—including details like "Voter Fraud Belief," and "Ukraine Continue." The New York Times demonstrated a particularly novel approach to these sorts of profiles where a voter analytics firm created a “Covid concern score” by analyzing cell phone location, then ranked people based on travel patterns during the pandemic.

Some of these companies target based on location data. For example, El Toro claims to have once “identified over 130,000 IP-matched voter homes that met the client’s targeting criteria. El Toro served banner and video advertisements up to 3 times per day, per voter household – across all devices within the home.”

That “all devices within the home” claim may prove important in the coming elections: as streaming video services integrate more ad-based subscription tiers, that likely means more political ads this year. One company, AdImpact, projects $1.3 billion in political ad spending on “connected television” ads in 2024. This may be driven in part by the move away from tracking cookies, which makes web browsing data less appealing.

In the case of connected televisions, ads can also integrate data based on what you've watched, using information collected through automated content recognition (ACR). Streaming device maker and service provider Roku's pitch to potential political advertisers is straightforward: “there’s an opportunity for campaigns to use their own data like never before, for instance to reach households in a particular district where they need to get out the vote.” Roku claims to have at least 80 million users. As a platform for televisions and “streaming sticks,” and especially if you opted into ACR (we’ll detail how to check below), Roku can collect and use a lot of your viewing data ranging from apps, to broadcast TV, or even to video games.

This is vastly different from traditional broadcast TV ads, which might be targeted broadly based on a city or state, and the show being aired. Now, a campaign can target an ad at one household, but not their neighbor, even if they're watching the same show. Of the main streaming companies, only Amazon and Netflix don’t accept political ads.

Finally, there are Facebook and Google, two companies that have amassed a mountain of data points about all their users, and which allow campaigns to target based on some of those factors. According to at least one report, political ad spending on Google (mostly through YouTube) is projected to be $552 million, while Facebook is projected at $568 million. Unlike the data brokers discussed above, most of what you see on Facebook and Google is derived from the data collected by the company from its users. This may make it easier to understand why you’re seeing a political ad, for example, if you follow or view content from a specific politician or party, or about a specific political topic.

What You Can Do to Protect Your Privacy

Managing the flow of all this data might feel impossible, but you can take a few important steps to minimize what’s out there. The chances you’ll catch everything is low, but minimizing what is accessible is still a privacy win.

Install Privacy Badger
Considering how much data is collected just from your day-to-day web browsing, it’s a good idea to protect that first. The simplest way to do so is with our own tracking blocker extension, Privacy Badger.

Disable Your Phone Advertising ID and Audit Your Location Settings
Your phone has an ad identifier that makes it simple for advertisers to track and collate everything you do. Thankfully, you can make this much harder for those advertisers by disabling it:

  • On iPhone: Head into Settings > Privacy & Security > Tracking, and make sure “Allow Apps to Request to Track” is disabled. 
  • On Android: Open Settings > Security & Privacy > Privacy > Ads, and select “Delete advertising ID.”

Similarly, as noted above, your location is a valuable asset for campaigns. They can collect your location through data brokers, which usually get it from otherwise unaffiliated apps. This is why it's a good idea to limit what sorts of apps have access to your location:

  • On iPhone: open Settings > Privacy & Security > Location Services, and disable access for any apps that do not need it. You can also set location for only "While using," for certain apps where it's helpful, but unnecessary to track you all the time. Also, consider disabling "Precise Location" for any apps that don't need your exact location (for example, your GPS navigation app needs precise location, but no weather app does).
  • On Android: Open Settings > Location > App location permissions, and confirm that no apps are accessing your location that you don't want to. As with iOS, you can set it to "Allow only while using the app," for apps that don't need it all the time, and disable "Use precise location," for any apps that don't need exact location access.

Opt Out of Tracking on Your TV or Streaming Device, and Any Video Streaming Service
Nearly every brand of TV is connected to the internet these days. Consumer Reports has a guide for disabling what you can on most popular TVs and software platforms. If you use an Apple TV, you can disable the ad identifier following the exact same directions as on your phone.

Since the passage of a number of state privacy laws, streaming services, like other sites, have offered a way for users to opt out of the sale of their info. Many have extended this right outside of states that require it. You'll need to be logged into your streaming service account to take action on most of these, but TechHive has a list of opt out links for popular streaming services to get you started. Select the "Right to Opt Out" option, when offered.

Don't Click on Links in (or Respond to) Political Text Messages
You've likely been receiving political texts for much of the past year, and that's not going to let up until election day. It is increasingly difficult to decipher whether they're legitimate or spam, and with links that often use a URL shortener or odd looking domains, it's best not to click them. If there's a campaign you want to donate to, head directly to the site of the candidate or ballot sponsor.

Create an Alternate Email and Phone Number for Campaign Stuff
If you want to keep updated on campaign or ballot initiatives, consider setting up an email specifically for that, and nothing else. Since a phone number is also often required, it's a good idea to set up a secondary phone number for these same purposes (you can do so for free through services like Google Voice).

Keep an Eye Out for Deceptive Check Boxes
Speaking of signing up for updates, be mindful of when you don't intend to sign up for emails. Campaigns might use pre-selected options for everything from donation amounts to signing up for a newsletter. So, when you sign up with any campaign, keep an eye on any options you might not intend to opt into.

Mind Your Social Media
Now's a great time to take any sort of "privacy checkup" available on whatever social media platforms you use to help minimize any accidental data sharing. Even though you can't completely opt out of behavioral advertising on Facebook, review your ad preferences and opt out whatever you can. Also be sure to disable access to off-site activity. You should also opt out of personalized ads on Google's services. You cannot disable behavioral ads on TikTok, but the company doesn't allow political ads.

If you're curious to learn more about why you're seeing an ad to begin with, on Facebook you can always click the three-dot icon on an ad, then click "Why am I seeing this ad?" to learn more. For ads on YouTube, you can click the "More" button and then "About this advertiser" to see some information about who placed the ad. Anywhere else you see a Google ad you can click the "Adchoices" button and then "Why this ad?"

You shouldn't need to spend an afternoon jumping through opt out hoops and tweaking privacy settings on every device you own just so you're not bombarded with highly targeted ads. That’s why EFF supports comprehensive consumer data privacy legislation, including a ban on online behavioral ads.

Democracy works because we participate, and you should be able to do so without sacrificing your privacy. 

How to Figure Out What Your Car Knows About You (and Opt Out of Sharing When You Can)

15 March 2024 at 12:56

Cars collect a lot of our personal data, and car companies disclose a lot of that data to third parties. It’s often unclear what’s being collected, and what's being shared and with whom. A recent New York Times article highlighted how data is shared by G.M. with insurance companies, sometimes without clear knowledge from the driver. If you're curious about what your car knows about you, you might be able to find out. In some cases, you may even be able to opt out of some of that sharing of data.

Why Your Car Collects and Shares Data

A car (and its app, if you installed one on your phone) can collect all sorts of data in the background with and without you realizing it. This in turn may be shared for a wide variety of purposes, including advertising and risk-assessment for insurance companies. The list of data collected is long and dependent on the car’s make, model, and trim.  But if you look through any car maker’s privacy policy, you'll see some trends:

  • Diagnostics data, sometimes referred to as “vehicle health data,” may be used internally for quality assurance, research, recall tracking, service issues, and similar unsurprising car-related purposes. This type of data may also be shared with dealers or repair companies for service.
  • Location information may be collected for emergency services, mapping, and to catalog other environmental information about where a car is operated. Some cars may give you access to the vehicle’s location in the app.
  • Some usage data may be shared or used internally for advertising. Your daily driving or car maintenance habits, alongside location data, is a valuable asset to the targeted advertising ecosystem. 
  • All of this data could be shared with law enforcement.
  • Information about your driving habits, sometimes referred to as “Driving data” or “Driver behavior information,” may be shared with insurance companies and used to alter your premiums.  This can range from odometer readings to braking and acceleration statistics and even data about what time of day you drive.. 

Surprise insurance sharing is the thrust of The New York Times article, and certainly not the only problem with car data. We've written previously about how insurance companies offer discounts for customers who opt into a usage-based insurance program. Every state except California currently allows the use of telematics data for insurance rating, but privacy protections for this data vary widely across states.

When you sign up directly through an insurer, these opt-in insurance programs have a pretty clear tradeoff and sign up processes, and they'll likely send you a physical device that you plug into your car's OBD port that then collects and transmits data back to the insurer.

But some cars have their own internal systems for sharing information with insurance companies that can piggy back off an app you may have installed, or the car’s own internet connection. Many of these programs operate behind dense legalese. You may have accidentally “agreed” to such sharing without realizing it, while buying a new car—likely in a state of exhaustion and excitement after finally completing a gauntlet of finance and legal forms.

This gets more confusing: car-makers use different terms for their insurance sharing programs. Some, like Toyota's “Insure Connect,” are pretty obviously named. But others, like Honda, tuck information about sharing with a data broker (that then shares with insurance companies) inside a privacy policy after you enable its “Driver Feedback” feature. Others might include the insurance sharing opt-in alongside broader services you might associate more with safety or theft, like G.M.’s OnStar, Subaru’s Starlink, and Volkswagen’s Car-Net.

The amount of data shared differs by company, too. Some car makers might share only small amounts of data, like an odometer reading, while others might share specific details about driving habits.

That's just the insurance data sharing. There's little doubt that many cars sell other data for behavioral advertising, and like the rest of that industry, it's nearly impossible to track exactly where your data goes and how it's used.

See What Data Your Car Has (and Stop the Sharing)

This is a general guide to see what your car collects and who it shares it with. It does not include information about specific scenarios—like intimate partner violence— that may raise distinctive driver privacy issues.

See How Your Car Handles (Data)
Start by seeing what your car is equipped to collect using Privacy4Cars’ Vehicle Privacy Report. Once you enter your car’s VIN, the site provides a rough idea of what sorts of data your car collects. It's also worth reading about your car manufacturer’s more general practices on Mozilla's Privacy Not Included site.

Check the Privacy Options In Your Car’s Apps and Infotainment System
If you use an app for your car, head into the app’s settings, and look for any sort of data sharing options. Look for settings like “Data Privacy” or “Data Usage.” When possible, opt out of sharing any data with third-parties, or for behavioral advertising. As annoying as it may be, it’s important to read carefully here so you don’t accidentally disable something you want, like a car’s SOS feature. Be mindful that, at least according to Mozilla’s report on Tesla, opting out of certain data sharing might someday make the car undriveable. Now’s also a good time to disable ad tracking on your phone.

When it comes to sharing with insurance companies, you’re looking for an option that may be something obvious, like Toyota’s “Insure Connect,” or less obvious, like Kia’s “Driving Score.” If your car’s app has any sort of driver scoring or feedback option—some other names include GM’s ”Smart Driver,” Honda’s “Driver Feedback,” or Mitsubishi’s “Driving Score”—there’s a chance it’s sharing that data with an insurance company. Check for these options in both the app and the car’s infotainment system.

If you did accidentally sign up for sharing data with insurance companies, you may want to call your insurance company to see how doing so may affect your premiums. Depending on your driving habits, your premiums might go up or down, and in either case you don’t want a surprise bill.

File a Privacy Request with the Car Maker
Next, file a privacy request with the car manufacturer so you can see exactly what data the company has collected about you. Some car makers will provide this to anyone who asks. Others might only respond to requests from residents of states with a consumer data privacy law that requires their response. The International Association of Privacy Professionals has published this list of states with such laws.

In these states, you have a “right to know” or “right to access” your data, which requires the company to send you a copy of what personal information it collected about you. Some of these states also guarantee “data portability,” meaning the right to access your data in a machine-readable format. File one of these requests, and you should receive a copy of your data. In some states, you can also file a request for the car maker to not sell or share your information, or to delete it. While the car maker might not be legally required to respond to your request if you're not from a state with these privacy rights, it doesn’t hurt to ask anyway.

Every company tends to word these requests a little differently, but you’re looking for options to get a copy of your data, and ask them to stop sharing it. This typically requires filling out a separate request form for each type of request.

Here are the privacy request pages for the major car brands:

Sometimes, you will need to confirm the request in an email, so be sure to keep an eye on your inbox.

Check for Data On Popular Data Brokers Known to Share with Insurers
Finally, request your data from data brokers known to hand car data to insurers. For example, do so with the two companies mentioned in The New York Times’ article: 

Now, you wait. In most states, within 45 to 90 days you should receive an email from the car maker, and another from the data brokers, which will often include a link to your data. You will typically get a CSV file, though it may also be a PDF, XLS, or even a folder with a whole webpage and an HTML file. If you don't have any sort of spreadsheet software on your computer, you might struggle to open it up, but most of the files you get can be opened in free programs, like Google Sheets or LibreOffice.

Without a national law that puts privacy first, there is little that most people can do to stop this sort of data sharing. Moreover, the steps above clearly require far too much effort for most people to take. That’s why we need much more than these consumer rights to know, to delete, and to opt-out of disclosure: we also need laws that automatically require corporations to minimize the data they process about us, and to get our opt-in consent before processing our data. As to car insurers, we've outlined exactly what sort of guardrails we'd like to see here

As The New York Times' reporting revealed, many people were surprised to learn how their data is collected, disclosed, and used, even if there was an opt-in consent screen. This is a clear indication that car makers need to do better. 

Four Infosec Tools for Resistance this International Women’s Day 

While online violence is alarmingly common globally, women are often more likely to be the target of mass online attacks, nonconsensual leaks of sensitive information and content, and other forms of online violence. 

This International Women’s Day, visit EFF’s Surveillance Self-Defense (SSD) to learn how to defend yourself and your friends from surveillance. In addition to tutorials for installing and using security-friendly software, SSD walks you through concepts like making a security plan, the importance of strong passwords, and protecting metadata.

1. Make Your Own Security Plan

This IWD, learn what a security plan looks like and how you can build one. Trying to protect your online data—like pictures, private messages, or documents—from everything all the time is impractical and exhausting. But, have no fear! Security is a process, and through thoughtful planning, you can put together a plan that’s best for you. Security isn’t just about the tools you use or the software you download. It begins with understanding the unique threats you face and how you can counter those threats. 

2. Protect Yourself on Social Networks

Depending on your circumstances, you may need to protect yourself against the social network itself, against other users of the site, or both. Social networks are among the most popular websites on the internet. Facebook, TikTok, and Instagram each have over a billion users. Social networks were generally built on the idea of sharing posts, photographs, and personal information. They have also become forums for organizing and speaking. Any of these activities can rely on privacy and pseudonymity. Visit our SSD guide to learn how to protect yourself.

3. Tips for Attending Protests

Keep yourself, your devices, and your community safe while you make your voice heard. Now, more than ever, people must be able to hold those in power accountable and inspire others through the act of protest. Protecting your electronic devices and digital assets before, during, and after a protest is vital to keeping yourself and your information safe, as well as getting your message out. Theft, damage, confiscation, or forced deletion of media can disrupt your ability to publish your experiences, and those engaging in protest may be subject to search or arrest, or have their movements and associations surveilled. 

4. Communicate Securely with Signal or WhatsApp

Everything you say in a chat app should be private, viewable by only you and the person you're talking with. But that's not how all chats or DMs work. Most of those communication tools aren't end-to-end encrypted, and that means that the company who runs that software could view your chats, or hand over transcripts to law enforcement. That's why it's best to use a chat app like Signal any time you can. Signal uses end-to-end encryption, which means that nobody, not even Signal, can see the contents of your chats. Of course, you can't necessarily force everyone you know to use the communication tool of your choice, but thankfully other popular tools, like Apple's Messages, WhatsApp and more recently, Facebook's Messenger, all use end-to-end encryption too, as long as you're communicating with others on those same platforms. The more people who use these tools, even for innocuous conversations, the better.

On International Women’s Day and every day, stay safe out there! Surveillance self-defense can help.

This blog is part of our International Women’s Day series. Read other articles about the fight for gender justice and equitable digital rights for all.

  1. Four Reasons to Protect the Internet this International Women’s Day
  2. Four Voices You Should Hear this International Women’s Day
  3. Four Actions You Can Take To Protect Digital Rights this International Women’s Day

Celebrating 15 Years of Surveillance Self-Defense

4 March 2024 at 13:59

On March 3rd, 2009, we launched Surveillance Self-Defense (SSD). At the time, we pitched it as, "an online how-to guide for protecting your private data against government spying." In the last decade hundreds of people have contributed to SSD, over 20 million people have read it, and the content has nearly doubled in length from 40,000 words to almost 80,000. SSD has served as inspiration for many other guides focused on keeping specific populations safe, and those guides have in turn affected how we've approached SSD. A lot has changed in the world over the last 15 years, and SSD has changed with it. 

The Year Is 2009

Let's take a minute to travel back in time to the initial announcement of SSD. Launched with the support of the Open Society Institute, and written entirely by just a few people, we detailed exactly what our intentions were with SSD at the start:

EFF created the Surveillance Self-Defense site to educate Americans about the law and technology of communications surveillance and computer searches and seizures, and to provide the information and tools necessary to keep their private data out of the government's hands… The Surveillance Self-Defense project offers citizens a legal and technical toolkit with tips on how to defend themselves in case the government attempts to search, seize, subpoena or spy on their most private data.

screenshot of SSD in 2009, with a red logo and a block of text

SSD's design when it first launched in 2009.

To put this further into context, it's worth looking at where we were in 2009. Avatar was the top grossing movie of the year. Barack Obama was in his first term as president in the U.S. In a then-novel approach, Iranians turned to Twitter to organize protests. The NSA has a long history of spying on Americans, but we hadn't gotten to Jewel v. NSA or the Snowden revelations yet. And while the iPhone had been around for two years, it hadn't seen its first big privacy controversy yet (that would come in December of that year, but it'd be another year still before we hit the "your apps are watching you" stage).

Most importantly, in 2009 it was more complicated to keep your data secure than it is today. HTTPS wasn't common, using Tor required more technical know-how than it does nowadays, encrypted IMs were the fastest way to communicate securely, and full-disk encryption wasn't a common feature on smartphones. Even for computers, disk encryption required special software and knowledge to implement (not to mention time, solid state drives were still extremely expensive in 2009, so most people still had spinning disk hard drives, which took ages to encrypt and usually slowed down your computer significantly).

And thus, SSD in 2009 focused heavily on law enforcement and government access with its advice. Not long after the launch in 2009, in the midst of the Iranian uprising, we launched the international version, which focused on the concerns of individuals struggling to preserve their right to free expression in authoritarian regimes.

And that's where SSD stood, mostly as-is, for about six years. 

The Redesigns

In 2014, we redesigned and relaunched SSD with support from the Ford Foundation. The relaunch had at least 80 people involved in the writing, reviewing, design, and translation process. With the relaunch, there was also a shift in the mission as the threats expanded from just the government, to corporate and personal risks as well. From the press release:

"Everyone has something to protect, whether it's from the government or stalkers or data-miners," said EFF International Director Danny O'Brien. "Surveillance Self-Defense will help you think through your personal risk factors and concerns—is it an authoritarian government you need to worry about, or an ex-spouse, or your employer?—and guide you to appropriate tools and practices based on your specific situation."

SSD screenshot from 2014, with a logo with two keys, crossed and a block of text

2014 proved to be an effective year for a major update. After the murders of Michael Brown and Eric Garner, protestors hit the streets across the U.S., which made our protest guide particularly useful. There were also major security vulnerabilities that year, like Heartbleed, which caused all sorts of security issues for website operators and their visitors, and Shellshock, which opened up everything from servers to cameras to bug exploits, ushering in what felt like an endless stream of software updates on everything with a computer chip in it. And of course, there was still fallout from the Snowden leaks in 2013.

In 2018 we did another redesign, and added a new logo for SSD that came along with EFF's new design. This is more or less the same design of the site today.

SSD's current design, with an infinity logo wrapped around a lock and key

SSD's current design, which further clarifies what sections a guide is in, and expands the security scenarios.

Perhaps the most notable difference between this iteration of SSD and the years before is the lack of detailed reasoning explaining the need for its existence on the front page. No longer was it necessary to explain why we all need to practice surveillance self-defense. Online surveillance had gone mainstream.

Shifting Language Over the Years

As the years passed and the site was redesigned, we also shifted how we talked about security. In 2009 we wrote about security with terms like, "adversaries," "defensive technology," "threat models," and "assets." These were all common cybersecurity terms at the time, but made security sound like a military exercise, which often disenfranchised the very people who needed help. For example, in the later part of the 2010s, we reworked the idea of "threat modeling," when we published Your Security Plan. This was meant to be less intimidating and more inclusive of the various types of risks that people face.

The advice in SSD has changed over the years, too. Take passwords as an example, where in 2009 we said, "Although we recommend memorizing your passwords, we recognize you probably won't." First off, rude! Second off, maybe that could fly with the lower number of accounts we all had back in 2009, but nowadays nobody is going to remember hundreds of passwords. And regardless, that seems pretty dang impossible when paired with the final bit of advice, "You should change passwords every week, every month, or every year — it all depends on the threat, the risk, and the value of the asset, traded against usability and convenience."

Moving onto 2015, we phrased this same sentiment much differently, "Reusing passwords is an exceptionally bad security practice, because if an attacker gets hold of one password, she will often try using that password on various accounts belonging to the same person… Avoiding password reuse is a valuable security precaution, but you won't be able to remember all your passwords if each one is different. Fortunately, there are software tools to help with this—a password manager."

Well, that's much more polite!

Since then, we've toned that down even more, "Reusing passwords is a dangerous security practice. If someone gets ahold of your password —whether that's from a data breach, or wherever else—they can often gain access to any other account you used that same password. The solution is to use unique passwords everywhere and take additional steps to secure your accounts when possible."

Security is an always evolving process, so too is how we talk about it. But the more people we bring on board, the better it is for everyone. How we talk about surveillance self-defense will assuredly continue to adapt in the future.

Shifting Language(s) Over the Years

Initially in 2009, SSD was only available in English, and soon after launch, in Bulgarian. In the 2014 re-launch, we added Arabic and Spanish. Then added French, Thai, Vietnamese, and Urdu in 2015. Later that year, we added a handful of Amharic translations, too. This was accomplished through a web of people in dozens of countries who volunteered to translate and review everything. Many of these translations were done for highly specific reasons. For example, we had a Google Policy Fellow, Endalk Chala, who was part of the Zone 9 bloggers in Ethiopia. He translated everything into Amharic as he was fighting for his colleagues and friends who were imprisoned in Ethiopia on terrorism charges.

By 2019, we were translating most of SSD into at least 10 languages: Amharic, Arabic, Spanish, French, Russian, Turkish, Vietnamese, Brazilian Portuguese, Thai, and Urdu (as well as additional, externally-hosted community translations in Indonesian Bahasa, Burmese, Traditional Chinese, Igbo, Khmer, Swahili, Yoruba, and Twi).

Currently, we're focusing on getting the entirety of SSD re-translated into seven languages, then focusing our efforts on translating specific guides into other languages. 

Always Updating

Since 2009, we've done our best to review and update the guides in SSD. This has included minor changes to respond to news events, depreciating guides completely when they're no longer applicable in modern security plans, and massive rewrites when technology has changed.

The original version of SSD was launched mostly as a static text (we even offered a printer-friendly version), though updates and revisions did occur, they were not publicly tracked as clearly as they are today. In its early years, SSD was able to provide useful guidance across a number of important events, like Occupy Wall Street, before the major site redesign in 2014, which helped it become more useful training activists, including for Ferguson and Standing Rock, amongst others. The ability to update SSD along with changing trends and needs has ensured it can always be useful as a resource.

That redesign also better facilitated the updates process. The site became easier to navigate and use, and easier to update. For example, in 2017 we took on a round of guide audits in response to concerns following the 2016 election. In 2019 we continued that process with around seven major updates to SSD, and in 2020, we did five. We don't have great stats for 2021 and 2022, but in 2023 we managed 14 major updates or new guides. We're hoping to have the majority of SSD reviewed and revamped by the end of this year, with a handful of expansions along the way.

Which brings us to the future of SSD. We will continue updating, adapting, and adding to SSD in the coming years. It is often impossible to know what will be needed, but rest assured we'll be there to answer that whenever we can. As mentioned above, this includes getting more translations underway, and continuing to ensure that everything is accurate and up-to-date so SSD can remain one of the best repositories of security information available online.

We hope you’ll join EFF in celebrating 15 years of SSD!

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