My son’s policy only had few weeks left after he passed his test, but I was still told I owed a fee

I wanted to draw your, and your readers’, attention to something I think is extremely sharp practice by the insurance broker Collingwood.

I bought its annual learner driver policy for my son last year for £256.

Insiders from sites such as eBay, Depop and Vinted give advice on how to get the best cash for preloved items

The competition is stiff, so finding the right place to sell your clothes will give you the best chance of getting them in front of people who might want to buy them.

It added Netflix even though I already have a subscription, and even after a five-hour chat, it hasn’t been removed

I’ve been a Virgin Media customer for more than 20 years but I am at the end of my tether over a £17.99 a month charge for streaming subscriptions that keep on mysteriously appearing on my bill.

Our contract is for TV and broadband at £55 a month. We pay each month by direct debit and never use any extras or charged-for services. We have separate subscriptions for things like Netflix and Amazon Prime and pay for them directly.