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Advance Auto Parts customer data posted for sale

6 June 2024 at 08:57

A cybercriminal using the handle Sp1d3r is offering to sell 3 TB of data taken from Advance Auto Parts, Inc. Advance Auto Parts is a US automotive aftermarket parts provider that serves both professional installers and do it yourself customers.

Allegedly the customer data includes:

  • Names
  • Email addresses
  • Phone numbers
  • Physical address
  • Orders
  • Loyalty and gas card numbers
  • Sales history

The data set allegedly also includes information about 358,000 employees and candidates—which is a lot more than are currently employed by Advance Auto Parts (69,000 in 2023).

The cybercriminal is asking $1.5 Million for the data set.

post by Sp1d3r offering data for sale
Cybercriminal offering Advance Auto Parts data for sale

Advance Auto Parts has not disclosed any information about a possible data breach and has not responded to inquiries. But BleepingComputer confirms that a large number of the Advance Auto Parts sample customer records are legitimate.

Interestingly enough, the seller claims in their post that the data comes from Snowflake, a cloud company used by thousands of companies to manage their data. On May 31st, Snowflake said it had recently observed and was investigating an increase in cyber threat activity targeting some of its customers’ accounts. It didn’t mention which customers.

At the time, everybody focused on Live Nation / Ticketmaster, another client of Snowflake which said it had detected unauthorized activity within a “third-party cloud database environment” containing company data.

The problem allegedly lies in the fact that Snowflake lets each customer manage the security of their environments, and does not enforce multi-factor authentication (MFA).

Online media outlet TechCrunch says it has:

“Seen hundreds of alleged Snowflake customer credentials that are available online for cybercriminals to use as part of hacking campaigns, suggesting that the risk of Snowflake customer account compromises may be far wider than first known.”

TechCrunch also says it found more than 500 credentials containing employee usernames and passwords, along with the web addresses of the login pages for Snowflake environments, belonging to Santander, Ticketmaster, at least two pharmaceutical giants, a food delivery service, a public-run freshwater supplier, and others.

Meanwhile, Snowflake has urged its customers to immediately switch on MFA for their accounts.

Protecting yourself after a data breach

There are some actions you can take if you are, or suspect you may have been, the victim of a data breach.

  • Check the vendor’s advice. Every breach is different, so check with the vendor to find out what’s happened, and follow any specific advice they offer.
  • Change your password. You can make a stolen password useless to thieves by changing it. Choose a strong password that you don’t use for anything else. Better yet, let a password manager choose one for you.
  • Enable two-factor authentication (2FA). If you can, use a FIDO2-compliant hardware key, laptop or phone as your second factor. Some forms of two-factor authentication (2FA) can be phished just as easily as a password. 2FA that relies on a FIDO2 device can’t be phished.
  • Watch out for fake vendors. The thieves may contact you posing as the vendor. Check the vendor website to see if they are contacting victims, and verify the identity of anyone who contacts you using a different communication channel.
  • Take your time. Phishing attacks often impersonate people or brands you know, and use themes that require urgent attention, such as missed deliveries, account suspensions, and security alerts.
  • Consider not storing your card details. It’s definitely more convenient to get sites to remember your card details for you, but we highly recommend not storing that information on websites.
  • Set up identity monitoring. Identity monitoring alerts you if your personal information is found being traded illegally online, and helps you recover after.

Check your exposure

While the Advance Auto Parts data has yet to be confirmed, it’s likely you’ve had other personal information exposed online in previous data breaches. You can check what personal information of yours has been exposed with our Digital Footprint portal. Just enter your email address (it’s best to submit the one you most frequently use) to our free Digital Footprint scan and we’ll give you a report.


We don’t just report on threats – we help safeguard your entire digital identity

Cybersecurity risks should never spread beyond a headline. Protect your—and your family’s—personal information by using identity protection.

How to remove a user from a shared Android device

21 May 2024 at 16:10

Some of our loyal readers may remember my little mishap when I was able to track my wife by accident after inadvertently adding myself to her phone as a user.

For exactly that reason we want to warn against sharing devices and at least show you how to remove other people’s accounts from your device.

The steps may be slightly different depending on your Android version, device type, and vendor, but most users should be able to follow these steps.

For the primary user:

  • Open Settings
  • Tap System > Multiple users.
Multiple users screen Android

If you can’t find this setting, try searching your Settings app for users.

  • Tap the name of the user you want to remove.
  • Tap Delete user > Delete. If successful, the user will be removed from the list.
  • If you want to stay the only user, you can turn the Multiple users feature off.

If you’re not the primary user (you can’t delete the primary user):

  • Under Multiple Users tap More (three stacked dots).
  • Tap Delete [username] from this device. Important: You can’t undo this.
  • The device will switch to the owner’s profile.

Note: Android devices allow two types of additional users:

  • Secondary user: This is any user added to the device other than the system user. Secondary users can be removed (either by themselves or by an admin user) and cannot impact other users on a device. These users can run in the background and continue to have network connectivity.
  • Guest user: Temporary secondary user. Guest users have an explicit option to quickly delete the guest user when its usefulness is over. There can be only one guest user at a time.

Another privacy issue can be caused by having additional accounts on the device. Accounts are contained within a user but are not linked to a particular user. The tracking issue I discussed was caused by adding one of my Google accounts to my wife’s phone.

To remove unwanted accounts:

  • Under Settings, tap on Accounts and Backups
  • Then tap on Manage Accounts
  • Select the account you want to remove and you will see the option to do that.

If you’re having trouble finding any of these settings on your specific Android device, reach out through the comments and when we can, we’ll add as many specific instructions as possible to the post.

Picking fights and gaining rights, with Justin Brookman: Lock and Code S05E09

22 April 2024 at 11:46

This week on the Lock and Code podcast…

Our Lock and Code host, David Ruiz, has a bit of an apology to make:

“Sorry for all the depressing episodes.”

When the Lock and Code podcast explored online harassment and abuse this year, our guest provided several guidelines and tips for individuals to lock down their accounts and remove their sensitive information from the internet, but larger problems remained. Content moderation is failing nearly everywhere, and data protection laws are unequal across the world.

When we told the true tale of a virtual kidnapping scam in Utah, though the teenaged victim at the center of the scam was eventually found, his family still lost nearly $80,000.

And when we asked Mozilla’s Privacy Not Included team about what types of information modern cars can collect about their owners, we were entirely blindsided by the policies from Nissan and Kia, which claimed the companies can collect data about their customers’ “sexual activity” and “sex life.”

(Let’s also not forget about that Roomba that took a photo of someone on a toilet and how that photo ended up on Facebook.)

In looking at these stories collectively, it can feel like the everyday consumer is hopelessly outmatched against modern companies. What good does it do to utilize personal cybersecurity best practices, when the companies we rely on can still leak our most sensitive information and suffer few consequences? What’s the point of using a privacy-forward browser to better obscure my online behavior from advertisers when the machinery that powers the internet finds new ways to surveil our every move?

These are entirely relatable, if fatalistic, feelings. But we are here to tell you that nihilism is not the answer.

Today, on the Lock and Code podcast, we speak with Justin Brookman, director of technology policy at Consumer Reports, about some of the most recent, major consumer wins in the tech world, what it took to achieve those wins, and what levers consumers can pull on today to have their voices heard.

Brookman also speaks candidly about the shifting priorities in today’s legislative landscape.

“One thing we did make the decision about is to focus less on Congress because, man, I’ll meet with those folks so we can work on bills, [and] there’ll be a big hearing, but they’ve just failed to do so much.”

Tune in today to listen to the full conversation.

Show notes and credits:

Intro Music: “Spellbound” by Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 4.0 License
http://creativecommons.org/licenses/by/4.0/
Outro Music: “Good God” by Wowa (unminus.com)


Listen up—Malwarebytes doesn’t just talk cybersecurity, we provide it.

Protect yourself from online attacks that threaten your identity, your files, your system, and your financial well-being with our exclusive offer for Malwarebytes Premium for Lock and Code listeners.

New ransomware group demands Change Healthcare ransom

10 April 2024 at 05:35

The Change Healthcare ransomware attack has taken a third cruel twist. A new ransomware group, RansomHub, has listed the organisation as a victim on its dark web leak site, saying it has 4 TB of “highly selective data,” which relates to “all Change Health clients that have sensitive data being processed by the company.”

The announcement follows a series of events that require some unpacking.

Change Healthcare is one of the largest healthcare technology companies in the USA, responsible for the flow of payments between payers, providers, and patients. It was attacked on Wednesday February 21, 2024, by a criminal “affiliate” working with the ALPHV ransomware group, which led to huge disruptions in healthcare payments. Patients were left facing enormous pharmacy bills, small medical providers teetered on the edge of insolvency, and the government scrambled to keep the money flowing and the lights on.

American Hospital Association (AHA) President and CEO Rick Pollack described the attack as “the most significant and consequential incident of its kind against the US health care system in history.”

The notorious ALPHV ransomware group claimed responsibility, chalking up Change Healthcare as one of a raft of healthcare victims in what looked like a deliberate campaign against the sector at the start of 2024.

ALPHV used the ransomware-as-a-service (RaaS) business model, selling the software and infrastructure used to carry out ransomware attacks to criminal gangs known as affiliates, in return for a share of the ransoms they extorted.

On March 3, a user on the RAMP dark web forum claimed they were the affiliate behind the attack, and that ALPHV had stolen the entirety of a $22 million ransom paid by Change Healthcare. Shortly after, the ALPHV group disappeared in an unconvincing exit scam designed to make it look as if the group’s website had been seized by the FBI.

ALPHV’s exit left Change Healthcare with nothing to show for its $22 million payment, a disgruntled affiliate looking for a ransom, and very possibly two different criminal gangs—ALPHV and its affiliate—in possession of a huge trove of stolen data.

Now, a month later, a newcomer ransomware group, RansomHub has listed Change Healthcare as a victim on its website.

Change Healthcare is listed as a victim on the RansomHub dark web leak site
Change Healthcare is listed as a victim on the RansomHub dark web leak site

While some have speculated that Change Healthcare has suffered a second attack, the RansomHub site itself makes the connection to the events surrounding February 21 quite clear:

As an introduction we will give everyone a fast update on what happened previously and on the current situation.

ALPHV stole the ransom payment (22 Million USD) that Change Healthcare and United Health payed in order to restore their systems and prevent the data leak.

HOWEVER we have the data and not ALPHV.

RansomHub first appeared in late February and its arrival dovetails neatly with ALPHV’s disappearance in very early March, leading some to think they are the same group under two different names.

The statement also pours water on the idea that RansomHub is a rebrand of the ALPHV group with its suggestion that “we have the data and not ALPHV.” However, any public statement like this has to be tempered by the fact that ransomware groups are prolific liars.

It’s not uncommon for affiliates to work with multiple RaaS providers, so the most likely explanation is that having lost its money to ALPHV, the affiliate that ransacked Change Healthcare has paired up with a different ransomware group.

Whatever the reason, there is no comfort in it for Change Healthcare. Having apparently already paid a ransom thirty times greater than the average demand, it now has to decide whether it’s going to pay out again.

For everyone else, it’s a lesson in how devastating ransomware can be, and how badly things can go even when you pay a ransom.

How to avoid ransomware

  • Block common forms of entry. Create a plan for patching vulnerabilities in internet-facing systems quickly; and disable or harden remote access like RDP and VPNs.
  • Prevent intrusions. Stop threats early before they can even infiltrate or infect your endpoints. Use endpoint security software that can prevent exploits and malware used to deliver ransomware.
  • Detect intrusions. Make it harder for intruders to operate inside your organization by segmenting networks and assigning access rights prudently. Use EDR or MDR to detect unusual activity before an attack occurs.
  • Stop malicious encryption. Deploy Endpoint Detection and Response software like ThreatDown EDR that uses multiple different detection techniques to identify ransomware, and ransomware rollback to restore damaged system files.
  • Create offsite, offline backups. Keep backups offsite and offline, beyond the reach of attackers. Test them regularly to make sure you can restore essential business functions swiftly.
  • Don’t get attacked twice. Once you’ve isolated the outbreak and stopped the first attack, you must remove every trace of the attackers, their malware, their tools, and their methods of entry, to avoid being attacked again.

Our business solutions remove all remnants of ransomware and prevent you from getting reinfected. Want to learn more about how we can help protect your business? Get a free trial below.

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