At Check-In, Your Face Is Increasingly Your ID NYT: Technology By:Christine Chung 21 January 2026 at 10:47 Facial recognition at security and immigration checkpoints and gates could ease airport hassles, even as the technology raises privacy concerns. Β© Tim Cook
When Something Goes Wrong With Your Flight, These People Take Charge NYT: Technology By:Niraj Chokshi and Desiree Rios 21 December 2025 at 05:00 Inside a tornado-hardened office in Texas, 1,700 American Airlines employees manage the carrierβs operations, responding to bad weather, plane trouble and ailing passengers. Β© Desiree Rios for The New York Times