EFF welcomes the latest and long-awaited policy advisory opinion from Meta’s Oversight Board calling on the company to end its blanket ban on the use of the Arabic-language term “shaheed” when referring to individuals listed under Meta’s policy on dangerous organizations and individuals and calls on Meta to fully implement the Board’s recommendations.

Since the Meta Oversight Board was created in 2020 as an appellate body designed to review select contested content moderation decisions made by Meta, we’ve watched with interest as the Board has considered a diverse set of cases and issued expert opinions aimed at reshaping Meta’s policies. While our views on the Board's efficacy in creating long-term policy change have been mixed, we have been happy to see the Board issue policy recommendations that seek to maximize free expression on Meta properties.

The policy advisory opinion, issued Tuesday, addresses posts referring to individuals as 'shaheed' an Arabic term that closely (though not exactly) translates to 'martyr,' when those same individuals have previously been designated by Meta as 'dangerous' under its dangerous organizations and individuals policy. The Board found that Meta’s approach to moderating content that contains the term to refer to individuals who are designated by the company’s policy on “dangerous organizations and individuals”—a policy that covers both government-proscribed organizations and others selected by the company— substantially and disproportionately restricts free expression.

The Oversight Board first issued a call for comment in early 2023, and in April of last year, EFF partnered with the European Center for Not-for-Profit Law (ECNL) to submit comment for the Board’s consideration. In our joint comment, we wrote:

The automated removal of words such as ‘shaheed’ fail to meet the criteria for restricting users’ right to freedom of expression. They not only lack necessity and proportionality and operate on shaky legal grounds (if at all), but they also fail to ensure access to remedy and violate Arabic-speaking users’ right to non-discrimination.

In addition to finding that Meta’s current approach to moderating such content restricts free expression, the Board noted thate importance of any restrictions on freedom of expression that seek to prevent violence must be necessary and proportionate, “given that undue removal of content may be ineffective and even counterproductive.”

We couldn’t agree more. We have long been concerned about the impact of corporate policies and government regulations designed to limit violent extremist content on human rights and evidentiary content, as well as journalism and art. We have worked directly with companies and with multi stakeholder initiatives such as the Global Internet Forum to Counter Terrorism, Tech Against Terrorism, and the Christchurch Call to ensure that freedom of expression remains a core part of policymaking.

In its policy recommendation, the Board acknowledges the importance of Meta’s ability to take action to ensure its platforms are not used to incite violence or recruit people to engage in violence, and that the term “shaheed” is sometimes used by extremists “to praise or glorify people who have died while committing violent terrorist acts.” However, the Board also emphasizes that Meta’s response to such threats must be guided by respect for all human rights, including freedom of expression. Notably, the Board’s opinion echoes our previous demands for policy changes, as well as those of the Stop Silencing Palestine campaign initiated by nineteen digital and human rights organizations, including EFF.

We call on Meta to implement the Board’s recommendations and ensure that future policies and practices respect freedom of expression.

Welcome to your U.S. presidential election year, when all kinds of bad actors will flood the internet with election-related disinformation and misinformation aimed at swaying or suppressing your vote in November. 

So… what’re you going to do about it? 

As EFF’s Corynne McSherry wrote in 2020, online election disinformation is a problem that has had real consequences in the U.S. and all over the world—it has been correlated to ethnic violence in Myanmar and India and to Kenya’s 2017 elections, among other events. Still, election misinformation and disinformation continue to proliferate online and off. 

That being said, regulation is not typically an effective or human rights-respecting way to address election misinformation. Even well-meaning efforts to control election misinformation through regulation inevitably end up silencing a range of dissenting voices and hindering the ability to challenge ingrained systems of oppression. Indeed, any content regulation must be scrutinized to avoid inadvertently affecting meaningful expression: Is the approach narrowly tailored or a categorical ban? Does it empower users? Is it transparent? Is it consistent with human rights principles? 

 While platforms and regulators struggle to get it right, internet users must be vigilant about checking the election information they receive for accuracy. There is help. Nonprofit journalism organization ProPublica published a handy guide about how to tell if what you’re reading is accurate or “fake news.” The International Federation of Library Associations and Institutions infographic on How to Spot Fake News is a quick and easy-to-read reference you can share with friends:

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To make sure you’re getting good information about how your election is being conducted, check in with trusted sources including your state’s Secretary of State, Common Cause, and other nonpartisan voter protection groups, or call or text 866-OUR-VOTE (866-687-8683) to speak with a trained election protection volunteer. 

And if you see something, say something: You can report election disinformation at https://reportdisinfo.org/, a project of the Common Cause Education Fund. 

 EFF also offers some election-year food for thought: 

• On EFF’s “How to Fix the Internet” podcast, Pamela Smith—president and CEO of Verified Voting—in 2022 talked with EFF’s Cindy Cohn and Jason Kelley about finding reliable information on how your elections are conducted, as part of ensuring ballot accessibility and election transparency.
• Also on “How to Fix the Internet”, Alice Marwick—cofounder and principal researcher at the University of North Carolina, Chapel Hill’s Center for Information, Technology and Public Life—in 2023 talked about finding ways to identify and leverage people’s commonalities to stem the flood of disinformation while ensuring that the most marginalized and vulnerable internet users are still empowered to speak out. She discussed why seemingly ludicrous conspiracy theories get so many views and followers; how disinformation is tied to personal identity and feelings of marginalization and disenfranchisement; and when fact-checking does and doesn’t work.
• EFF’s Cory Doctorow wrote in 2020 about how big tech monopolies distort our public discourse: “By gathering a lot of data about us, and by applying self-modifying machine-learning algorithms to that data, Big Tech can target us with messages that slip past our critical faculties, changing our minds not with reason, but with a kind of technological mesmerism.” 

An effective democracy requires an informed public and participating in a democracy is a responsibility that requires work. Online platforms have a long way to go in providing the tools users need to discern legitimate sources from fake news. In the meantime, it’s on each of us. Don’t let anyone lie, cheat, or scare you away from making the most informed decision for your community at the ballot box.