Enlarge (credit: Aurich Lawson | Getty Images)

It's one of the world's worst-kept secrets that large language models give blatantly false answers to queries and do so with a confidence that's indistinguishable from when they get things right. There are a number of reasons for this. The AI could have been trained on misinformation; the answer could require some extrapolation from facts that the LLM isn't capable of; or some aspect of the LLM's training might have incentivized a falsehood.

But perhaps the simplest explanation is that an LLM doesn't recognize what constitutes a correct answer but is compelled to provide one. So it simply makes something up, a habit that has been termed confabulation.

Figuring out when an LLM is making something up would obviously have tremendous value, given how quickly people have started relying on them for everything from college essays to job applications. Now, researchers from the University of Oxford say they've found a relatively simple way to determine when LLMs appear to be confabulating that works with all popular models and across a broad range of subjects. And, in doing so, they develop evidence that most of the alternative facts LLMs provide are a product of confabulation.

Enlarge (credit: DuckDuckGo)

On Thursday, DuckDuckGo unveiled a new "AI Chat" service that allows users to converse with four mid-range large language models (LLMs) from OpenAI, Anthropic, Meta, and Mistral in an interface similar to ChatGPT while attempting to preserve privacy and anonymity. While the AI models involved can output inaccurate information readily, the site allows users to test different mid-range LLMs without having to install anything or sign up for an account.

DuckDuckGo's AI Chat currently features access to OpenAI's GPT-3.5 Turbo, Anthropic's Claude 3 Haiku, and two open source models, Meta's Llama 3 and Mistral's Mixtral 8x7B. The service is currently free to use within daily limits. Users can access AI Chat through the DuckDuckGo search engine, direct links to the site, or by using "!ai" or "!chat" shortcuts in the search field. AI Chat can also be disabled in the site's settings for users with accounts.

According to DuckDuckGo, chats on the service are anonymized, with metadata and IP address removed to prevent tracing back to individuals. The company states that chats are not used for AI model training, citing its privacy policy and terms of use.

Enlarge (credit: Aurich Lawson | Getty Images)

We’ve been living through the generative AI boom for nearly a year and a half now, following the late 2022 release of OpenAI’s ChatGPT. But despite transformative effects on companies’ share prices, generative AI tools powered by large language models (LLMs) still have major drawbacks that have kept them from being as useful as many would like them to be. Retrieval augmented generation, or RAG, aims to fix some of those drawbacks.

Perhaps the most prominent drawback of LLMs is their tendency toward confabulation (also called “hallucination”), which is a statistical gap-filling phenomenon AI language models produce when they are tasked with reproducing knowledge that wasn’t present in the training data. They generate plausible-sounding text that can veer toward accuracy when the training data is solid but otherwise may just be completely made up.

Relying on confabulating AI models gets people and companies in trouble, as we’ve covered in the past. In 2023, we saw two instances of lawyers citing legal cases, confabulated by AI, that didn’t exist. We’ve covered claims against OpenAI in which ChatGPT confabulated and accused innocent people of doing terrible things. In February, we wrote about Air Canada’s customer service chatbot inventing a refund policy, and in March, a New York City chatbot was caught confabulating city regulations.