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How ShinyHunters hackers allegedly pilfered Ticketmaster data from Snowflake

By: WIRED
18 June 2024 at 09:25
Ticketmaster logo

Enlarge (credit: Ric Tapia via Getty)

Hackers who stole terabytes of data from Ticketmaster and other customers of the cloud storage firm Snowflake claim they obtained access to some of the Snowflake accounts by first breaching a Belarusian-founded contractor that works with those customers.

About 165 customer accounts were potentially affected in the recent hacking campaign targeting Snowflake’s customers, but only a few of these have been identified so far. In addition to Ticketmaster, the banking firm Santander has also acknowledged that their data was stolen but declined to identify the account from which it was stolen. Wired, however, has independently confirmed that it was a Snowflake account; the stolen data included bank account details for 30 million customers, including 6 million account numbers and balances, 28 million credit card numbers, and human resources information about staff, according to a post published by the hackers. Lending Tree and Advance Auto Parts have also said they might be victims as well.

Snowflake has not revealed details about how the hackers accessed the accounts, saying only that the intruders did not directly breach Snowflake’s network. This week, Google-owned security firm Mandiant, one of the companies engaged by Snowflake to investigate the breaches, revealed in a blog post that in some cases the hackers first obtained access through third-party contractors, without identifying the contractors or stating how this access aided the hackers in breaching the Snowflake accounts.

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BreachForums Down, Official Telegram Channels Deleted and Database Potentially Leaked

By: Alan J
11 June 2024 at 09:32

BreachForums 502 Gateway 502- Bad Gateway

Both the clearnet domain as well as the onion darkweb domain of the infamous BreachForums appear to be down in a move that has confused both security researchers and cybercriminals. Attempting to visit these sites leads to a '502- Bad Gateway' error. While the site has suffered several disruptions due to law enforcement attempts to take down the site, no direct connection has been made to law enforcement activities so far.

BreachForums Down with '502- Bad Gateway' Error

BreachForums had earlier faced an official domain seizure by the FBI in a coordinated effort with various law enforcement agencies. However, shortly after, 'ShinyHunters' managed to recover the seized domains, with allegedly leaked FBI communications revealing they had lost control over the domain while the BreachForums staff claimed that it had been transferred to a different host. However, the site appears to be down again, but with no seizure notice present, leading to speculation over what has struck the site as well as its admin ShinyHunters. On X and LinkedIn, security researcher Vinny Troia claimed that ShinyHunters had made a direct message through Telegram indicating that he was retiring from the forums, as it was 'too much heat' and has shut it down. [caption id="attachment_76597" align="alignnone" width="1164"]ShinyHunters BreachForums Source: X.com[/caption] Both the researcher's X and LinkedIn post attribute this incident to the FBI 'nabbing' ShinyHunters, even congratulating the agency.

BreachForums Telegram Channels Deleted

Shortly after the official domains went down, several official Telegram accounts that were associated with Breach Forums, including the main announcement channel and the Jacuzzi 2.0 account, were deleted. Forum moderator Aegis stated in a PGP signed message that Shiny Hunters had been banned from Telegram. [caption id="attachment_76580" align="alignnone" width="349"]BreachForums Telegram Channels BreachForums.st Source: Telegram[/caption] [caption id="attachment_76582" align="alignnone" width="525"]BreachForums Telegram Channels Baph Source: Telegram[/caption] In a new 'Jacuzzi' Telegram channel created shortly afterwards, a pinned message appears to confirm that the administrator ShinyHunters had quit after wishing to no longer maintain the forum. The message affirms that Shiny had not been arrested, but rather quit, while the forum has not been officially seized but taken down. [caption id="attachment_76604" align="alignnone" width="799"]BreachForums ShinyHunters Jacuzi Telegram Source: Telegram[/caption] A while later, a database allegedly containing data from the 'breachforums.is' domain (the previous official domain associated with BreachForums before it shifted to the .st domain) had been circulating among Telegram data leak and sharing channels. Another threat actor stated that the circulating leaks were likely an attempt to gain attention and subscribers in light of recent events, stating that the info is unverified and password-protected. [caption id="attachment_76578" align="alignnone" width="670"]BreachForums Telegram Channels Deleted Database leak Source: Telegram[/caption] Several threat actors had attempted to use these disruptions to promote their own alternatives such as Secretforums and Breach Nation. However, the administrator Astounded, who owned Secretforums, had himself announced his retirement from involvement from forum activity recently. [caption id="attachment_76590" align="alignnone" width="388"]Astounding BreachForums Retirement Source: Telegram[/caption] The threat actor USDoD still appears to be promoting their Breach Nation as an alternative to BreachForums, even appreciating the move as a take down of 'competitors.' [caption id="attachment_76593" align="alignnone" width="1150"]USDoD BreachForums Breach Nation Source: X.com[/caption] These incidents, along with ShinyHunter's disappearance, the deletion/unavailability of official channels as well as the arrests and disruptions associated with the forums, raise uncertainty over the community's future prospects as well as larger implications for data leak sharing. This article will be updated as we gather more information on events surrounding BreachForums. Media Disclaimer: This report is based on internal and external research obtained through various means. The information provided is for reference purposes only, and users bear full responsibility for their reliance on it. The Cyber Express assumes no liability for the accuracy or consequences of using this information.

Ticketmaster is Tip of Iceberg: 165+ Snowflake Customers Hacked

11 June 2024 at 11:15
Snowflake CISO Brad Jones

Not our fault, says CISO: “UNC5537” breached at least 165 Snowflake instances, including Ticketmaster, LendingTree and, allegedly, Advance Auto Parts.

The post Ticketmaster is Tip of Iceberg: 165+ Snowflake Customers Hacked appeared first on Security Boulevard.

The Ticketmaster “breach”—what you need to know

30 May 2024 at 06:26

Earlier this week, a cybercriminal group posted an alleged database up for sale online which, it says, contains customer and card details of 560 million Live Nation/Ticketmaster users.

The data was offered for sale on one forum under the name “Shiny Hunters”. ShinyHunters is the online handle for a group of notorious cybercriminals associated with numerous data breaches, including the recent AT&T breach.

ShinyHunter offering Live Nation / TciketMaster data for sale
Post on BreachForums by ShinyHunters

The post says:

“Live Nation / Ticketmaster

Data includes

560 million customer full details (name, address, email, phone)

Ticket sales, event information, order details

CC detail – customer last 4 of card, expiration date

Customer fraud details

Much more

Price is $500k USD. One time sale.”

The same data set was offered for sale in an almost identical post on another forum by someone using the handle SpidermanData. This could be the same person or a member of the ShinyHunters group.

According to news outlet ABC, the Australian Department of Home Affairs said it is aware of a cyber incident impacting Ticketmaster customers and is “working with Ticketmaster to understand the incident.”

Some researchers expressed their doubts about the validity of the data set:

🚨🚨Thoughts on the alleged Ticketmaster Data Breach 🚨🚨

TLDR: Alert not Alarmed

The Ticketmaster data breach claim has provided BreachForums with the quick attention they need to boost their user numbers and reputation.

The claim has possibly been over-stated to boost… pic.twitter.com/WJsFkBfQbw

— CyberKnow (@Cyberknow20) May 29, 2024

While others judged it looks legitimate based on conversations with involved individuals, and studying samples of the data set:

Today we spoke with multiple individuals privy to and involved in the alleged TicketMaster breach.

Sometime in April an unidentified Threat Group was able to get access to TicketMaster AWS instances by pivoting from a Managed Service Provider. The TicketMaster breach was not…

— vx-underground (@vxunderground) May 30, 2024

Whether or not the data is real remains to be seen. However, there’s no doubt that scammers will use this opportunity to make a quick profit.

Ticketmaster users will need to be on their guard. Read our tips below for some helpful advice on what to do in the event of a data breach.

You can also check what personal information of yours has already been exposed online with our Digital Footprint portal. Just enter your email address (it’s best to submit the one you most frequently use) to our free Digital Footprint scan and we’ll give you a report.

All parties involved have refrained from any further comments. We’ll keep you posted.

Protecting yourself after a data breach

There are some actions you can take if you are, or suspect you may have been, the victim of a data breach.

  • Check the vendor’s advice. Every breach is different, so check with the vendor to find out what’s happened, and follow any specific advice they offer.
  • Change your password. You can make a stolen password useless to thieves by changing it. Choose a strong password that you don’t use for anything else. Better yet, let a password manager choose one for you.
  • Enable two-factor authentication (2FA). If you can, use a FIDO2-compliant hardware key, laptop or phone as your second factor. Some forms of two-factor authentication (2FA) can be phished just as easily as a password. 2FA that relies on a FIDO2 device can’t be phished.
  • Watch out for fake vendors. The thieves may contact you posing as the vendor. Check the vendor website to see if they are contacting victims, and verify the identity of anyone who contacts you using a different communication channel.
  • Take your time. Phishing attacks often impersonate people or brands you know, and use themes that require urgent attention, such as missed deliveries, account suspensions, and security alerts.
  • Consider not storing your card details. It’s definitely more convenient to get sites to remember your card details for you, but we highly recommend not storing that information on websites.
  • Set up identity monitoring. Identity monitoring alerts you if your personal information is found being traded illegally online, and helps you recover after.

We don’t just report on threats – we help safeguard your entire digital identity

Cybersecurity risks should never spread beyond a headline. Protect your—and your family’s—personal information by using identity protection.

Data leak site BreachForums is back, boasting Live Nation/Ticketmaster user data. But is it a trap?

29 May 2024 at 09:06

Notorious data leak site BreachForums appears to be back online after it was seized by law enforcement a few weeks ago.

At least one of BreachForums domains and its dark web site are live again. However, questions have been raised over whether it is a genuine attempt to revive the forums once again or set up as a lure by law enforcement to entrap more data dealers and cybercriminals.

The administrator of the new forum posts under the handle ShinyHunters, which is a name associated with the AT&T breach and others, and believed to be the main administrator of the previous BreachForums.

Yesterday, ShinyHunters posted a new dataset for sale that allegedly stems from Live Nation/Ticketmaster.

Post on BreachForums by administrator ShinyHunters
Post by ShinyHunters to sell the Live Nation Ticketmaster data set

“Live Nation / Ticketmaster

Data includes

560 million customer full details (name, address, email, phone)

Ticket sales, event information, order details

CC detail – customer last 4 of card, expiration date

Customer fraud details

Much more

Price is $500k USD. One time sale.”

But, an avatar and a handle are easily copied, and there are a few things that raised our spidey-senses that something is up.

First, the data set was offered for sale on another dark web forum by a user going by SpidermanData with the exact same text.

Post by SpidermanData on another forum selling the same data set
SpidermanData offering the same data set on another forum

Second, this data set seems way too big for its nature. Live Nation and Ticketmaster are big enough to be considered a monopolist, but 560 million users seems like a stretch.

After looking at the shared evidence, security researcher CyberKnow tweeted:

“While there is some new data in the shared evidence there is also old customer information, making it possibly this is a series of data jammed together.”

Third, a new feature is that visitors need to register before they can see any content. Why would the administrators change that?

And, last but not least, would the FBI let the cybercriminals regain control over the domains that easily? That would be quite embarrassing.

So, we dare conclude that this dataset’s goal is to generate some attention and act as a lure to let old forum users know that BreachForums is alive and kicking. But who is running the show, is the question that we hope to answer soon.

Stay tuned for updates on this developing story.

Protecting yourself after a data breach

There are some actions you can take if you are, or suspect you may have been, the victim of a data breach.

  • Check the vendor’s advice. Every breach is different, so check with the vendor to find out what’s happened, and follow any specific advice they offer.
  • Change your password. You can make a stolen password useless to thieves by changing it. Choose a strong password that you don’t use for anything else. Better yet, let a password manager choose one for you.
  • Enable two-factor authentication (2FA). If you can, use a FIDO2-compliant hardware key, laptop or phone as your second factor. Some forms of two-factor authentication (2FA) can be phished just as easily as a password. 2FA that relies on a FIDO2 device can’t be phished.
  • Watch out for fake vendors. The thieves may contact you posing as the vendor. Check the vendor website to see if they are contacting victims, and verify the identity of anyone who contacts you using a different communication channel.
  • Take your time. Phishing attacks often impersonate people or brands you know, and use themes that require urgent attention, such as missed deliveries, account suspensions, and security alerts.
  • Consider not storing your card details. It’s definitely more convenient to get sites to remember your card details for you, but we highly recommend not storing that information on websites.
  • Set up identity monitoring. Identity monitoring alerts you if your personal information is found being traded illegally online, and helps you recover after.

Check if your data has been breached

Our Digital Footprint portal allows you to quickly and easily check if your personal information has been exposed online. Just enter your email address (it’s best to submit the one you most frequently use) to our free Digital Footprint scan and we’ll give you a report.


We don’t just report on threats – we help safeguard your entire digital identity

Cybersecurity risks should never spread beyond a headline. Protect your—and your family’s—personal information by using identity protection.

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