Luxury retail chain Neiman Marcus has begun to inform customers about a cyberattack it discovered in May. The attacker compromised a database platform storing customers’ personal information.

The letter tells customers:

“Promptly after learning of the issue, we took steps to contain it, including by disabling access to the relevant database platform.”

In the data breach notification, Neiman Marcus says 64,472 people are affected.

An investigation showed that the data contained information such as name, contact data, date of birth, and Neiman Marcus or Bergdorf Goodman gift card numbers. According to Neiman Marcus, the exposed data does not include gift card PINs. Shortly after the data breach disclosure, a cybercriminal going by the name “Sp1d3r” posted on BreachForums that they were willing to sell the data.

“Neiman Marcus not interested in paying to secure data. We give them opportunity to pay and they decline. Now we sell. Enjoy!”

According to Sp1d3r, the data includes name, address, phone, dates of birth, email, last four digits of Social Security Numbers, and much more in 6 billion rows of customer shopping records, employee data, and store information.

Neiman Marcus is reportedly one of the many victims of the Snowflake incident, in which the third-party platform used by many big brands was targeted by cybercriminals. The name Sp1d3r has been associated with the selling of information belonging to other Snowflake customers.

Oddly enough, Sp1d3r’s post seems to have since disappeared.

Sp1d3r’s post count went down back to 19 instead of the 20 displayed in the screenshot above.

So, the post has either been removed, withdrawn, or hidden for reasons which are currently unknown. As usual, we will keep an eye on how this develops.

Protecting yourself after a data breach

There are some actions you can take if you are, or suspect you may have been, the victim of a data breach.

• Check the vendor’s advice. Every breach is different, so check with the vendor to find out what’s happened, and follow any specific advice they offer.
• Change your password. You can make a stolen password useless to thieves by changing it. Choose a strong password that you don’t use for anything else. Better yet, let a password manager choose one for you.
• Enable two-factor authentication (2FA). If you can, use a FIDO2-compliant hardware key, laptop or phone as your second factor. Some forms of two-factor authentication (2FA) can be phished just as easily as a password. 2FA that relies on a FIDO2 device can’t be phished.
• Watch out for fake vendors. The thieves may contact you posing as the vendor. Check the vendor website to see if they are contacting victims, and verify the identity of anyone who contacts you using a different communication channel.
• Take your time. Phishing attacks often impersonate people or brands you know, and use themes that require urgent attention, such as missed deliveries, account suspensions, and security alerts.
• Consider not storing your card details. It’s definitely more convenient to get sites to remember your card details for you, but we highly recommend not storing that information on websites.
• Set up identity monitoring. Identity monitoring alerts you if your personal information is found being traded illegally online, and helps you recover after.

Check your exposure

While matters are still unclear on how much information was involved in the Neiman Marcus breach, it’s likely you’ve had other personal information exposed online in previous data breaches. You can check what personal information of yours has been exposed with our Digital Footprint portal. Just enter your email address (it’s best to submit the one you most frequently use) to our free Digital Footprint scan and we’ll give you a report.

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We don’t just report on threats – we help safeguard your entire digital identity

Cybersecurity risks should never spread beyond a headline. Protect your—and your family’s—personal information by using identity protection.

The cybercriminal acting under the name “Sp1d3r” gave away the first 1 million records that are part of the data set that they claimed to have stolen from Ticketmaster/Live Nation. The files were released without a price, for free.

When Malwarebytes Labs first learned about this data breach, it happened to be the first major event that was shared on the resurrected BreachForums, and someone acting under the handle “ShinyHunters” offered the full details (name, address, email, phone) of 560 million customers for sale.

The same data set was offered for sale in an almost identical post on another forum by someone using the handle “SpidermanData.” This could be the same person or a member of the ShinyHunters group.

Following this event, Malwarebytes Labs advised readers on how to respond and stay safe. Importantly, even when a breach isn’t a “breach”—in that immediate moment when the details have yet to be confirmed and a breach subject is readying its public statements—the very news of the suspected breach can be used by advantageous cybercriminals as a phishing lure.

Later, Ticketmaster confirmed the data breach.

Bleeping Computer spoke to ShinyHunters who said they already had interested buyers. Now, Sp1d3r, who was seen posting earlier about Advance Auto Parts customer data and Truist Bank data, has released 1 million Ticketmaster related data records for free.

In a post on BreachForums, Sp1d3r said:

“Ticketmaster will not respond to request to buy data from us.

They care not for the privacy of 680 million customers, so give you the first 1 million users free.”

The cybercriminals that are active on those forums will jump at the occasion and undoubtedly try to monetize those records. This likely means that innocent users that are included in the first million released records could receive a heavy volume of spam and phishing emails in the coming days.

Protecting yourself after a data breach

There are some actions you can take if you are, or suspect you may have been, the victim of a data breach.

• Check the vendor’s advice. Every breach is different, so check with the vendor to find out what’s happened and follow any specific advice they offer.
• Change your password. You can make a stolen password useless to thieves by changing it. Choose a strong password that you don’t use for anything else. Better yet, let a password manager choose one for you.
• Enable two-factor authentication (2FA). If you can, use a FIDO2-compliant hardware key, laptop or phone as your second factor. Some forms of two-factor authentication (2FA) can be phished just as easily as a password. 2FA that relies on a FIDO2 device can’t be phished.
• Watch out for fake vendors. The thieves may contact you posing as the vendor. Check the vendor website to see if they are contacting victims, and verify the identity of anyone who contacts you using a different communication channel.
• Take your time. Phishing attacks often impersonate people or brands you know, and use themes that require urgent attention, such as missed deliveries, account suspensions, and security alerts.
• Consider not storing your card details. It’s definitely more convenient to get sites to remember your card details for you, but we highly recommend not storing that information on websites.
• Set up identity monitoring. Identity monitoring alerts you if your personal information is found being traded illegally online, and helps you recover after.

Check your exposure

While matters are still unclear how much information was involved, it’s likely you’ve had other personal information exposed online in previous data breaches. You can check what personal information of yours has been exposed with our Digital Footprint portal. Just enter your email address (it’s best to submit the one you most frequently use) to our free Digital Footprint scan and we’ll give you a report.

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We don’t just report on threats – we help safeguard your entire digital identity

Cybersecurity risks should never spread beyond a headline. Protect your—and your family’s—personal information by using identity protection.

Jollibee, the Philippines’ largest fast-food chain, has allegedly been hit by a massive data breach. The Jollibee cyberattack came to light on June 20, 2024, when a threat actor claimed responsibility for breaching the systems of Jollibee Foods Corporation. The notorious attacker, operating under the alias “Sp1d3r“, claimed to have access to the sensitive data of 32 million customers of the fast food chain and offered to sell the database for $40,000.

Details of Jollibee Cyberattack

The data breach of the fast-food chain was posted by the threat actor on popular data hack site BreachForums. The threat actor stated that “Jollibee is a Filipino chain of fast-food restaurants owned by Jollibee Foods Corporation. As of September 2023, there were over 1,500 Jollibee outlets worldwide, with restaurants in Southeast Asia, East Asia, the Middle East, North America, and Europe.” [caption id="attachment_78479" align="alignnone" width="1950"] Source: X[/caption] The threat actor claimed to have carried out a cyberattack and had gained access to the data of 32 million Jollibee customers, including their names, addresses, phone numbers, email addresses and hashed passwords. The hacker also allegedly exfiltrated 600 million rows of data related to food delivery, sales orders, transactions and service details. To support these claims, the TA included a sample in tabular data format accessible through spreadsheet programs like Microsoft Excel and Google Sheets. While the exact details of the alleged data breach remains unclear, the potential impact on millions of customers is cause for concern.

Jollibee Yet to React to Cyberattack Claims

The motive behind the Jollibee cyberattack remains unknown. So far, Jollibee Foods Corporation has not reacted or issued any official statement regarding the alleged data breach. The Cyber Express has reached out to the corporation to verify the claims. This article will be updated once the company responds to the allegations and shares any preventive measures in place to prevent critical data from being misused. The Philippines National Privacy Commission (NPC) has yet to receive any notification from Jollibee Foods Corporation regarding the breach. The NPC regulations require organizations to inform affected individuals and report such incidents within 72 hours of discovery.

Jollibee Cyberattack Threat Actor Responsible for Snowflake Breach

While Jollibee investigates the claims made by “Sp1d3r”, the threat actor has been responsible for several recent breaches, which includes many customers of third-party cloud data storage vendor Snowflake. On June 1, “Sp1d3r” posted on the cybercriminal platform BreachForums that they had stolen the sensitive information of over 190 million people from QuoteWizard. The alleged database included customer details, partial credit card numbers, insurance quotes, and other information. The same threat actor was responsible for the data breach at American automobile aftermarket component supplier Advance Auto Parts, Inc. The attacker “Sp1d3r” claimed to have stolen three terabytes of customer data from the company’s Snowflake cloud storage and was selling the data for US$1.5 million. In its report, the company stated that the cyberattack could create damages up to $3 million. The Jollibee Cyberattack is a stark reminder of the vulnerabilities of the digital world, where even the largest and most established companies could become victims of notorious data hackers. Customers should stay vigilant and follow any further guidance provided by Jollibee and cybersecurity professionals. Media Disclaimer: This report is based on internal and external research obtained through various means. The information provided is for reference purposes only, and users bear full responsibility for their reliance on it. The Cyber Express assumes no liability for the accuracy or consequences of using this information.

On Wednesday June 12, 2024, a well-known dark web data broker and cybercriminal acting under the name “Sp1d3r” offered a significant amount of data allegedly stolen from Truist Bank for sale.

Truist is a US bank holding company and operates 2,781 branches in 15 states and Washington DC. By assets, it is in the top 10 of US banks. In 2020, Truist provided financial services to about 12 million consumer households.

The online handle of the seller immediately raised the suspicion that this was yet another Snowflake related data breach.

The post also mentions Suntrust bank because Truist Bank arose after SunTrust Banks and BB&T (Branch Banking and Trust Company) merged in December 2019.

For the price of $1,000,000, other cybercriminals can allegedly get their hands on:

• Employee Records: 65,000 records containing detailed personal and professional information.
• Bank Transactions: Data including customer names, account numbers, and balances.
• IVR Source Code: Source code for the bank’s Interactive Voice Response (IVR) funds transfer system.

IVR is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and Dual-tone multi-frequency signaling (DTMF aka Touch-Tone) tones input with a keypad. Access to the source code may enable criminals to find security vulnerabilities they can abuse.

Given the source and the location where the data were offered, we decided at the time to keep an eye on things but not actively report on it. But now a spokesperson for Truist Bank told BleepingComputer:

“In October 2023, we experienced a cybersecurity incident that was quickly contained.”

Further, the spokesperson stated that after an investigation, the bank notified a small number of clients and denied any connection with Snowflake.

“That incident is not linked to Snowflake. To be clear, we have found no evidence of a Snowflake incident at our company.”

But the bank disclosed that based on new information that came up during the investigation, it has started another round of informing affected customers.

Protecting yourself after a data breach

There are some actions you can take if you are, or suspect you may have been, the victim of a data breach.

• Check the vendor’s advice. Every breach is different, so check with the vendor to find out what’s happened and follow any specific advice they offer.
• Change your password. You can make a stolen password useless to thieves by changing it. Choose a strong password that you don’t use for anything else. Better yet, let a password manager choose one for you.
• Enable two-factor authentication (2FA). If you can, use a FIDO2-compliant hardware key, laptop or phone as your second factor. Some forms of two-factor authentication (2FA) can be phished just as easily as a password. 2FA that relies on a FIDO2 device can’t be phished.
• Watch out for fake vendors. The thieves may contact you posing as the vendor. Check the vendor website to see if they are contacting victims, and verify the identity of anyone who contacts you using a different communication channel.
• Take your time. Phishing attacks often impersonate people or brands you know, and use themes that require urgent attention, such as missed deliveries, account suspensions, and security alerts.
• Consider not storing your card details. It’s definitely more convenient to get sites to remember your card details for you, but we highly recommend not storing that information on websites.
• Set up identity monitoring. Identity monitoring alerts you if your personal information is found being traded illegally online, and helps you recover after.

Check your exposure

While matters are still unclear how much information was involved, it’s likely you’ve had other personal information exposed online in previous data breaches. You can check what personal information of yours has been exposed with our Digital Footprint portal. Just enter your email address (it’s best to submit the one you most frequently use) to our free Digital Footprint scan and we’ll give you a report.

---

We don’t just report on threats – we help safeguard your entire digital identity

Cybersecurity risks should never spread beyond a headline. Protect your—and your family’s—personal information by using identity protection.

A threat actor on a dark web forum has listed data from Truist Bank for sale following a cyberattack on the banking institution. Meanwhile, Kulicke and Soffa Industries, Inc. (K&S) is also dealing with a data breach. Reports indicate that Truist Bank client data, including sensitive information such as employee details and bank transactions, has been put up for sale on the dark web. The alleged Truist Bank data leak is attributed to a threat actor known as Sp1d3r. The data, reportedly obtained via the Snowflake breach, raises questions about the security measures in place at Truist Bank.

Truist Bank Data Breach Allegedly Goes on Sale on Dark Web

According to the threat actor’s post, the Truist Bank data breach is now selling for $1 million. The compromised data includes details of 65,000 employees, bank transactions containing names, account numbers, balances, and the source code for IVR funds transfers. [caption id="attachment_77051" align="alignnone" width="595"] Source: Dark Web[/caption] The post by the threat actor provides specific information about the data for sale and contact details for purchase. Additionally, the post includes various usernames, threads, reputation points, and contact information such as XMPP handles and email addresses associated with the threat actor. Meanwhile, Kulicke and Soffa Industries, a renowned semiconductor and electronics manufacturing company, disclosed a breach compromising millions of files. Initially detected on May 12, 2024, the breach exposed critical data, including source codes, engineering information, and personally identifiable information.

Two Cybersecurity Incidents at Once

In response to the Kulicke and Soffa data breach, K&S swiftly initiated containment measures in collaboration with cybersecurity experts and law enforcement agencies. The company's cybersecurity team worked diligently to isolate affected servers and prevent further intrusion. Despite the breach, K&S remains committed to safeguarding its systems and data integrity. In a filing with the U.S. Securities and Exchange Commission (SEC), K&S detailed its efforts to mitigate the impact of the breach. The company assured stakeholders that, as of the filing date, the incident had not materially disrupted its operations. However, investigations are ongoing to ascertain the full extent of the breach and increase the cybersecurity measures in place. The Truist Bank data breach and the Kulicke and Soffa cyber incident highlight the persistent threat of cyberattacks faced by organizations worldwide. While both entities are actively addressing the breaches, the incidents highlight a broader case of cybersecurity measures and their impact in safeguarding sensitive information and maintaining trust in the digital age. Media Disclaimer: This report is based on internal and external research obtained through various means. The information provided is for reference purposes only, and users bear full responsibility for their reliance on it. The Cyber Express assumes no liability for the accuracy or consequences of using this information.